07/08/2011

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Be part of the solution, not the problem...... So an inspector's role is to point out to the various contractors what doesn't meet code. A week ago a concrete contractor had placed 6 wall brace anchors in the wrong spot.<br /> I came along for the foundation inspection and the owner was there so I pointed out the problem and called the general contractor . The general contractor had received verbal info from the guy at the lumberyard and passed it along to the foundation/concrete guy.<br /> Rather than just write up the Code violation I got on the cell phone and called the maufacturer's field rep. Had a short dicussion with him where he popinted out that you wouldn't install a Maytag dishwasher without having the instructions in front of you. I pointed out that the instructions come with Maytag Dishwashers. It was the weekend so I didn't hammer him to bad but I did secure a promise from him that he would help make it right.<br /> Granted the lumberyard guy had a catalog with all the instructions you could want and he should have showed the builder that page or even made him a copy. I argued with the manufacturer's rep that the instructions should have been in the box the anchors came in.<br /> Before I go any farther, one must realize that building and homes aren't what they use to be. To insure their structural integrity, certain metal braces and engineered fasteners are often used around huge openings and other nonconventional framing. And those engineered parts MUST be installed per the manufacturer.<br /> The above mention dwelling had six anchors improperly placed in a concrete wall. Each was rated around 4000 pounds so this was a huge problem as the concrete was hard and getting harder by the day.<br /> Funny thing happened the next day. I was browsing around a Habitat for Humanity ReStore Store and I found this box about the same size as the one that the anchors came in. It was unopened and marked Maytag. It had parts needed for the installation of a Maytag Dishwasher. I bought it for $5.<br /> Emails were sent to the Manufacturer and I kidded about the Maytag man... That next friday the "Maytag Man" showed up on the jobsite with all the builder needed to retrofit the anchors. Not a cheap bunch of parts by any means. The rep, Curt J, aka Maytag man, did an excellent job of explaining how to fix the problem and how to do it right the first time next time. Curt J. is an asset to that company which is Simpson Strongtie.<br /> That company has never been known by me to let a customer down. They understand customer service, cranky old inspectors and most importantly they know their products.<br /> We all learned something that day. I'm sure that will help the lumberyard and the builder was educated and got what he needed, (minus labor) and I got to get a final jab at the rep when I showed him that $5 box of diswasher parts with the instructions enclosed.<br /> Curt left us with full catalogs and job handbooks for the Strongtie products.<br /> <br /> Some may say that what I did was not the role of an inspector. Some may say its not the role of a highway patrolman to help change a flat tire. Well in my book if you aren't part of the solution you are part of the problem . ... and being a cranky old inspector I can get away with it... So whatever you do, do with your whole heart as working for the Lord and not for man. Col 3:23.<br /> <br />

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